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What if you could read your customer’s mind? More importantly, what if you could help them think the exact thoughts that lead to change? In this program, Jeff takes audiences through an experiential journey around the latest research in human decision making. Once we understand how our customers process information in order to make decisions, we can begin to craft and deliver messaging that is more impactful vs. antagonistic. In this program, you will learn how to overcome barriers to change (for both you and your customer), the biology, psychology, and physiology of decision making, and walk away with a communication model that will allow you to build trust faster and drive urgency to change in your customers!
What if I told you that you’ve likely been trained to sell entirely the wrong way? Recent advances in neuroscience research have afforded us unprecedented access into the human mind. From how it processes information to how it builds trust. From how it resists change to how it loves the status quo. Turns out, most people communicate with their customers using the wrong information, in the wrong way, at the wrong time, and in the wrong order. In this program, Jeff takes the complex topics of biology, psychology, and physiology and simplifies them into an experiential learning program that leaves participants inspired and motivated to change the way they communicate forever.
As human beings, we are hardwired to avoid risk. We love our safety boxes. Unfortunately, you can’t grow if you don’t leave the comfy confines of status quo. In this program, Jeff takes audiences through an experiential journey of the science of change resistance including how we resist change and why we resist change. He then teaches you how to overcome those barriers to drive growth in your own personal life and the lives you’ve been entrusted to lead. As you might imagine, participants will leave this program “changed”.
People buy from people and brands they trust. People follow leaders and coaches they trust. In general, trust is just about the most important feeling one human being can have towards another. The big question is, how do you ensure it’s not just a fleeting glimpse of how others see you, but an actual sustainable feeling that drives each and every relationship in your life? In this keynote, Jeff reveals the science behind trust. This program will give people the knowledge and practical tools to be a more effective and authentic communicator that drives trust faster, whether it’s with customers, employees, or personal relationships.
Leadership is about influence. Leadership is about purpose. Most importantly, leadership is about others. There’s a science behind effective leaders. In this program, Jeff reveals findings from recent research that gives us a new perspective on how to lead and coach from a different point of view. Participants will learn the difference between cognitive intelligence, emotional intelligence, and social intelligence. The audience will walk away inspired and motivated to lead differently. This engaging program will cause participants to self reflect and redirect their leadership focus changing they way they view themselves and their teams forever.
Think of the last customer you visited. What vehicle did you drive to the meeting? What color is it? What were you wearing? What did the customer’s building look like as you pulled up? Was it sunny, cloudy or raining? If you’re like most, you just activated the regions of your brain associated with visual imagery. You can’t help yourself. Did you know that creating a visual based sales conversation drives engagement, agreement, and trust faster than any other method? In this program, Jeff teaches audience members the power of visual storytelling and how to leverage the inner workings of the human mind to your advantage during your next customer conversation. Participants will leave with a new science based framework for storytelling that far surpasses conventional story models of old. Regardless of personality style or storytelling ability, participants will move on from this program with new tools to allow them to be an authentic, powerful, visual storytelling machine.
What Others Are Saying
The reviews are in...
”Jeff's scientific approach to decision making and the customer conversation has changed our approach forever.Eddie YoungVP, Sales, Sunny Delight
”Jeff's approach turns lifeless teams into vibrant, creative, motivated forces for positive change!Steve ThompsonArea Director, Sales, Genomic Health
”Thanks to Jeff, we now have an understanding of the science of decision making and how the human brain actually builds connection and trust. This approach has made a huge impact on our results.Gary PriceGlobal Director of Sales, CSZ
”We had Jeff as our Keynote speaker at our annual sales summit. His knowledge, stage presence and ability to connect with our team made an instant impact... I highly recommend Jeff for your event!Mark SchroederPresident, Omnicare, Inc.
”I have never seen anyone combine storytelling, science and sales in such a unique way!Dave NurreV.P., Sales, USI Insurance
”Jeff is absolutely the highest rated speaker we've ever had at our conference. Unique, motivational and a home run across the board!Brad LarsenDirector, North America, Mitsubishi Electric